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What is the relationship between Systems Thinking, Lean and Agile?
Posted on April 24, 2015 1 Comment
I was recently approached about the relationship between Systems Thinking, Lean And Agile. Without going into too much depth and using too much terminology I have tried to summarise it in the following diagram. Agile Agile is an iterative and incremental approach for developing product and services through collaboration between self-organising, cross-functional teams. It promotes adaptive […]
Digital disruption starts with disrupting your business model
Posted on August 22, 2014 Leave a Comment

Recently I was posed the question “how can we shape organisations to be successful in an environment of digital disruption?” The convergence of technologies, such as cloud, social, mobile and information (the Nexus of Forces) …. are driving the Digital Industrial Revolution (Gartner). The convergence of these technologies has formed what Fred Wilson has described as the Golden […]
Kaizen Camp Australia 2013 event reflection
Posted on May 24, 2013 Leave a Comment
Kaizen Camp was held in Melbourne this week, 20-21 May 2013. Kaizen Camp is an unconference held in the style of Lean Coffee with 8 sessions, 60 attendees and over 50 topics discussed. It was the first Kaizen Camp in Australia. The great part of Kaizen Camp is the networking, learning and knowledge sharing using […]
LAST Conference 2012 Notes
Posted on August 4, 2012 2 Comments
Last week I attended the LAST Conference (Lean, Agile, Systems Thinking) held at Swinburne University. The LAST Conference is a big departure from the Agile Australia 2012 conference I attended earlier this year. There was no fanfare, no big build up, little corporate advertising and significantly less people. It was also only $50 for the […]
Innovation through customer collaboration and feedback
Posted on March 9, 2012 Leave a Comment
Nordstrom is one of USA’s leading fashion specialty retailers and is a Fortune 500 company (2011 – ranked 254). When I think of a fashion retail company, innovation isn’t the first thing that comes to mind. So how does a large retail company like Nordstrom innovate? Through the creation of a Lean Startup team, called […]
Quotes from Taiichi Ohno
Posted on March 5, 2012 1 Comment
I came across a great article by Masaaki Imai on Gemba Panta Rei celebrating Taiichi Ohno’s 100th Birthday which contained some of his brilliant quotes on management and thought I will re-post them: “Let the flow manage the processes, and not let management manage the flow”. In the lean approach, the starting point of the […]
Focus the change on the situation, not people
Posted on August 30, 2011 Leave a Comment
In the book Switch: How to Change Things When Change Is Hard by Chip Heath & Dan Heath, the authors described the results of a study to answer the question: Would people with bigger popcorn buckets eat more at the movie cinema? As part of the study, it was carefully engineered to serve the popcorn five […]
Learning from mistakes – it’s all about continuous improvement
Posted on August 18, 2011 1 Comment
Kaizen (改善), Japanese for “improvement”, or “change for the better” refers to philosophy or practices that focus upon continuous improvement of processes. Teams I coach frequently ask me for “best practices”. Do not assume that “best practices” in previous projects will be equally successful in another project. In some cases, “best practices” from one context can be […]
I am an Agile Plumber
Posted on July 10, 2011 2 Comments
I am an Agile Plumber – I eliminate waste, remove blockages and increase flow. This week we had an agile workshop to establish some goals and create some epics for next quarter’s release for the agile change team at an organization I am coaching. One of the items we covered in the workshop was to […]
Lean Software Management BBC Worldwide Case Study is Published
Posted on April 11, 2011 Leave a Comment
I first knew David Joyce, a Systems Thinker and Agile practitioner, through the local Limited WIP Society user group in Melbourne and in more recent times I have had an opportunity to know and work with him. David is one of those people who has a knack of explaining something that you can readily understand […]