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The Improvement Paradox – Too Busy To Improve?

 A bad system will beat a good person every time. – W. Edwards Deming. I believe that everyone does their best given the context and environment at hand.  I subscribe to Deming’s views that it is the organisation as a system, not the people working in the system that determines the organisation’s performance.  The other […]

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Learning from mistakes – it’s all about continuous improvement

Image Source: Scott Adams Kaizen (改善), Japanese for “improvement”, or “change for the better” refers to philosophy or practices that focus upon continuous improvement of processes. Teams I coach frequently ask me for “best practices”.  Do not assume that “best practices” in previous projects will be equally successful in another project.  In some cases, “best […]

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