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The Improvement Paradox – Too Busy To Improve?
Posted on August 5, 2015 Leave a Comment
A bad system will beat a good person every time. – W. Edwards Deming. I believe that everyone does their best given the context and environment at hand. I subscribe to Deming’s views that it is the organisation as a system, not the people working in the system that determines the organisation’s performance. The other […]