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Innovation through customer collaboration and feedback

Posted on March 9, 2012 Leave a Comment

Nordstrom is one of USA’s leading fashion specialty retailers and is a Fortune 500 company (2011 – ranked 254). When I think of a fashion retail company, innovation isn’t the first thing that comes to mind. So how does a large retail company like Nordstrom innovate? Through the creation of a Lean Startup team, called […]

Lean Software Management BBC Worldwide Case Study is Published

Posted on April 11, 2011 Leave a Comment

I first knew David Joyce, a Systems Thinker and Agile practitioner, through the local Limited WIP Society user group in Melbourne and in more recent times I have had an opportunity to know and work with him. David is one of those people who has a knack of explaining something that you can readily understand […]

How People and Process Enabled Facebook to become a Phenomenal Company

Posted on March 23, 2011 Leave a Comment

I came across a case study on Facebook and how two key factors that contributed to Facebook’s success: people – in particular Mark Zuckerberg himself – and process – ‘moving fast’. Facebook has a culture of speed and values moving fast above anything else – fast releases and fast learning through fast feedback. Everyone is responsible […]

How Pixar uses Agile like practices to make their movies

Posted on September 16, 2009 Leave a Comment

The Harvard Business Review has published an article on How Pixar Fosters Collective Creativity in making their movies. The link is only a summary to the full article (which is paid), but it does provide some insights on how Pixar approach their film making. Building complex software systems is very different to making a blockbuster film, […]