Monthly Archives: August 2011
Focus the change on the situation, not people
Posted on August 30, 2011 Leave a Comment
In the book Switch: How to Change Things When Change Is Hard by Chip Heath & Dan Heath, the authors described the results of a study to answer the question: Would people with bigger popcorn buckets eat more at the movie cinema? As part of the study, it was carefully engineered to serve the popcorn five […]
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Learning from mistakes – it’s all about continuous improvement
Posted on August 18, 2011 1 Comment
Image Source: Scott Adams Kaizen (改善), Japanese for “improvement”, or “change for the better” refers to philosophy or practices that focus upon continuous improvement of processes. Teams I coach frequently ask me for “best practices”. Do not assume that “best practices” in previous projects will be equally successful in another project. In some cases, “best […]
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